Chase handles most of its disputes within 30 to 60 days.
Chase sapphire preferred charge dispute.
Chase credit card customer service is available by phone secure email or at a branch.
Restrictions and limitations apply.
Contact a chase customer service representative by calling 1 800 432 3117 in the u s.
Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.
Chase will investigate the charge and contact the merchant.
Online by mail fax or even over the phone.
A chase representative may get in touch with you if they need more information.
Your chase sapphire preferred account must be open and not in default to maintain subscription benefits.
Accounts subject to credit approval.
You may be asked to provide details that you gathered during steps 1 and 2 above.
Sapphire preferred credit cards are issued by jpmorgan chase bank n a.
Chase sapphire preferred card.
Dispute transaction form instructions 1.
You can dispute the charge and get your money back.
Complete this form and any extra pages 2.
Mail to reach us.
You can dispute a chase charge in a few ways.
You can only access the benefits available with your current credit card.
Grocery stores and dining at restaurants including takeout and eligible delivery services home improvement stores such as home depot and lowe s and select.
To file a dispute online simply log in to your account and follow the steps below.
If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website.
This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.
Check out this how to videothat ll walk you through the steps.
Changing or canceling trips booked with your chase credit or debit card.
Box 659809 internal mail tx3 7849 san antonio tx 78265 9109.
Disputing a charge with the credit card issuer when the airline refused to refund ethan steinberg.
Sapphire preferred is broadening your world of benefits.
I made a dispute with chase about an online service.
With the pay yourself back tool your ultimate rewards points are worth 25 more when you redeem them for statement credits against purchases in our current categories.
How to dispute a chase credit card charge.
O it may take 5 to 7 business days for u s.
If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute.
